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Professional Pet Care Services
Dubai
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Once you have decided to choose any of our services for looking after your pet we will arrange your pet consultation (or Meet N Greet as we like to call it) to complete formalities.
What is a Meet N Greet?
Prior to your leaving, we will come and visit you and your pet/s at your home. This is an opportunity for us to meet with you and your pet/s and introduce ourselves. You will complete a pet information form, contact details, Veterinary care release form and pay the minimum 50% non-returnable deposit this will secure your booking (for home pet care, not regular services).
What Next?
Twenty four to forty eight hours prior to your departure your allocated Pet Carer will come and collect the key, say hello to your pet and receive final payment if not paid online. It is essential at this point that you make it clear your time and date of return.
Your pets have our full individual attention and we don’t share walks with other dogs. Dogs are walked from your property and are not taken in vehicles unless preferred by yourselves.
Can I contact you and ask how my pet is doing?
Of course you can, we will regularly send you PostCardz with updates on your pet's welfare. With our email service we will also be sending photos of your pet relaxing at home. The PostCardz service is a free add on to your pet sitting service. You are welcome at any time to contact us via email or phone to check up on your pet.
What happens on my return?
The moment you arrive home it is essential you contact us, this is to put our minds at rest that you have arrived safe and sound (and not stuck at an airport somewhere). Within 12 hours we can usually return your keys and say goodbye to your pet.......until the next time.
What is the Ready Keyz programme?
If you travel frequently or make sudden travel arrangements consider our Ready Keyz programme for all your future pet sits. If you are a member of this scheme you have guaranteed home pet care (excluding night sitting) nowhere else in Dubai do you get this guarantee. Members are also exempt from the key pick up and drop off charges. Click here to find out how convenient this can be for you.
*Fee of Dhs100 is required to be paid at time of consultation, Dhs150 after 6pm and on Fridays.
**Fee of Dhs200 for a consultation if start date is within 24 hours
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